As an alt-net provider, italk aims to deliver quality broadband to customers, but does that mean they’re the right provider for you?

Compare italk broadband deals to discover if this broadband provider is right for you.

Who is italk broadband?

Launched in 2007, italk is also known as 'italk Telecom'.

The company began in Brighton and has built a loyal customer base by providing home internet solutions across the UK. According to their slogan, italk aim to make broadband services simple, so they could be a company to consider when switching providers.

italk broadband packages

italk offers broadband packages for the following types of internet connection:

  • ADSL
  • Fibre to the cabinet (FTTC)
  • Fibre to the premises (FTTP)

All italk broadband packages come with a 24-month fixed price promise, and you can also expect:

  • Inclusive line rental
  • New wireless router
  • Free activation, depending on whether you hire an engineer to help you get connected

italk broadband speeds

From standard broadband to 100Mbps, italk can deliver a fast connection to your home via the Openreach network.

However, fibre broadband will be quicker than standard, because standard uses overhead copper wiring which loses speed the further it stretches.

Some fibre products might be unsuitable for your property due to things like a lack of infrastructure or your current broadband performance.

Broadband speeds can also be affected by things outside of your control such as connection type and where you live.

If you’re thinking about upgrading your broadband connection, check that a new product will make a difference.

Use our broadband speed checker to determine how your home internet is currently performing.

italk broadband cost

Like other broadband providers, italk prices its products depending on certain factors.

For example, italk broadband deals with more bandwidth capability will typically cost more because of how much online activity they'll support.

Products offering slower speeds are often less expensive than faster broadband.

On the other hand, it might work out better value for money in the long-term if you get a quicker broadband product that satisfies your home internet speed requirements from the get-go.

Is italk broadband any good?

Currently, italk Telecom has a 4.6 rating on Trustpilot. This puts it in the ‘Excellent’ category.

Also, over 80% of customers rated their experience with italk as 5-star.

italk broadband Wi-Fi router

You can get a new broadband router included with italk.

Sign up to any italk broadband deal and you’ll receive a free Zyxel router.

Zyxel routers tend to have mountable holes so you can fix yours to a wall if you desire.

You can also expect:

  • Four ethernet ports
  • Strong Wi-Fi signal
  • Login details for personal configuration

Can I get italk broadband deals in my area?

Use our postcode checker to see if you can get italk broadband deals where you live.

As italk is a smaller ISP, availability will be limited. However, if your property is in an area where broadband is readily available, you might be in luck when it comes to their broadband deals.

Compare italk broadband deals

For other full fibre broadband providers, check out:

However, if you live in a more remote area, consider rural broadband deals which might be more suited to your property’s infrastructure.


Page last updated: 15 May 2025

Managing Editor for Broadband and Mobile

Reviewed by Kate Griffin

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