Vodafone Broadband Deals

Page last updated 17 April 2025

Compare Vodafone broadband and phone deals

Learn more about Vodafone and its broadband services to help you find the right broadband provider and package to suit you.

Key Points

• Vodafone might be better known as a mobile phone network, but it’s now a serious player in the fixed broadband market
• It’s easy to combine your Vodafone broadband with a phone deal, whether that’s a landline or a mobile
• They’re competitive on price, but always compare the deals available before you choose a provider
• Vodafone Xtra lets you include Apple TV in your broadband package as an optional add-on

About Vodafone

Vodafone has made telecoms history a few times - it was Vodafone who set up the world’s first mobile phone call (in 1985) and the first ever text message (in 1992).

It entered the UK broadband market in 2015 and now has 1.3 million customers.^[1]

Vodafone says it has the “largest full fibre footprint in the UK, reaching more households than any other provider”. It doesn’t actually build its own fibre networks, though - it works with BT Openreach and CityFibre to deliver its broadband service.

Vodafone Broadband Packages

If your home is one of the majority with a full fibre connection, Vodafone has a number of superfast broadband packages to choose from. Your options depend on the speeds possible for your address.

All of Vodafone’s fixed-line home broadband packages have a minimum term of 24 months. There are some shorter deals available with mobile broadband.[2]

• The router for Vodafone’s full fibre deals that are below the gigabit broadband threshold is the Power Hub with WiFi 6
• For packages over 1Gbps (1,000Gbps) it’s the Ultra Hub with WiFi 6E, which has three times the bandwidth of WiFi 6

Full Fibre 74

• Minimum guaranteed speed of 37Mbps
• Expected download speed 73Mbps
• Upload speed 18Mbps

Full Fibre 80

• Minimum guaranteed speed of 41 Mbps
• Expected download speed 82Mbps
• Upload speed 18Mbps

Full Fibre 150

• Minimum guaranteed speed of 75Mbps
• Expected download speed 150Mbps
• Upload speed 27Mbps
• Power Hub with WiFi 6

Full Fibre 500

• Minimum guaranteed speed of 250Mbps
• Expected download speed 500Mbps
• Upload speed 68Mbps

What Vodafone broadband deals and offers are available?

With every Vodafone deal you have the option to add on Super WiFi, which gives you a booster to improve the signal in different parts of your home. You also access extra support with your WiFi signal.

Another option for every full fibre deal is to upgrade to the Pro II version. This includes the Super WiFi Booster and WiFi tech support, and also gives you:

• An Ultra Hub router (better than the Power Hub)
• A 4G backup which switches you to mobile broadband in the event of an outage
• Secure Net Home (security and parental controls)

Vodafone Full Fibre broadband

As you’ve read, Vodafone has a wide range of full fibre deals, starting at 73Mbps.

If you’re looking for a broadband and TV deal, go for the Vodafone Xtra add-on to access streaming services.

Vodafone Broadband Speeds

The broadband speed you can get with Vodafone depends on the network in your area.

Most homes in the UK are on full fibre, but a minority still have hybrid fibre (also known as fibre to the cabinet) or old-style ADSL connections. Hybrid fibre tops out at around 80Mbps, and the real-world speeds available to you could be much lower.

If you’re one of the majority of UK households with a full fibre connection, much higher speeds are possible.

• The lowest speed Vodafone offers is 36Mbps
• The fastest is 2.2Gbps (2,200Mbps). That’s well into the gigabit broadband category^[3]

Just because a very fast speed is technically possible doesn’t mean you should choose it. 100Mbps is enough for a household of multiple people to stream Netflix and make video calls at the same time.

Use our guide to get an idea of what speed you should go for: What broadband speed do I need?

Is Vodafone broadband reliable?

Vodafone’s fixed-line broadband is delivered through the same infrastructure as almost every other provider: the BT Openreach network.

If there’s a problem like an internet outage caused by something like a power cut, it probably won’t be specific to Vodafone.

Ofcom data shows that it receives 11 complaints about Vodafone's fixed-line broadband service for every 100,000 Vodafone broadband subscribers. This is compared to an industry average of 10. Complaints made directly to Ofcom usually represent a small minority of overall dissatisfied customers.^[4]

Is Vodafone customer service good?

The Vodafone Group has a customer service rating of 1.1 stars on the third-party review site Trustpilot, which qualifies as ‘bad’.^[5]

This rating applies to the whole of the Vodafone company’s services, including mobile phones as well as broadband.

If you have a problem with your Vodafone broadband, they encourage you to go to the website and log in with your account details. Then, you have to go through a chatbot called TOBi and answer all the robot’s questions before you can get help from a real person.

Vodafone Comparison

Almost every broadband provider in the UK, including Vodafone, uses the BT Openreach network.

With the exception of Virgin Media and a few altnets, they all deliver their service through exactly the same infrastructure. This means that the coverage and possible speeds are identical. But there can still be differences, such as:

• What the provider actually offers for your address
• Customer service
• Price
• Contract length

Vodafone vs Sky broadband

Because Sky became famous for satellite TV, some people wrongly believe that Sky offers satellite broadband to UK customers. Sky actually uses the BT Openreach fixed-line network, like most UK broadband providers.

Here’s a quick comparison of Vodafone vs Sky broadband prices in April 2025.^[6]

The main reason for choosing Sky broadband over Vodafone (or any other provider) would be if you wanted Sky TV channels. Getting a combined TV and broadband package from Sky will almost certainly be cheaper than signing up for the services separately.

Vodafone vs EE broadband

The BT Group has taken over EE and is turning it into its flagship broadband offering. Existing BT customers are encouraged to switch to the EE label, but you can stay on BT if you want to.

Vodafone is the clear winner when it comes to maximum speeds, with 2.2Gbps against EE’s 1.6Gbps.^[7]

If you don’t want to pay a premium for gigabit broadband, or you aren’t in an area where these very fast speeds are possible, the comparison is more complex.

The exact range of options available to you depends on your address, so use our postcode checker to see exactly what you have to choose from.

Vodafone vs Virgin broadband

Virgin Media builds and operates its own network of cables, reaching 53% of UK homes.^[8]

Most other providers, including Vodafone, use the BT Openreach network. So switching from Virgin to Vodafone (or vice versa) requires changing which fixed network you connect to.

This requires an engineer visit. Virgin usually charge a £35 setup fee to cover the cost of this, but they sometimes have special deals with no upfront charges to get set up.

Vodafone currently doesn’t charge customers anything for putting in a new line, but make sure you’re around on connection day to let the engineer in or you could be charged £110 for the missed appointment.

Vodafone vs BT broadband

Our friends over at TechRadar have written a handy summary of Vodafone vs BT.

We think the biggest difference is that Vodafone’s cheapest packages tend to be cheaper than the BT equivalent for the same speed.

Here’s a quick comparison of April 2025’s prices.^[9]

The prices given in our table are for the basic packages without any add-ons. You’ll pay more if you upgrade to a Pro package or choose Vodafone Xtra or Super WiFi.

What does Vodafone broadband setup and installation look like?

Vodafone is on the BT Openreach network (like most UK providers), so the setup process isn’t anything out of the ordinary.

If your home is already on full fibre, getting set up with Vodafone won’t require any changes to your physical network connection. The exact time it takes for Vodafone to handle the admin of switching you over will vary, so allow up to a fortnight. They will give you the exact date when they have it.

If your home is on ADSL or hybrid fibre, you’ll need an engineer visit to switch to any of Vodafone’s full fibre deals. They will need to drill a new hole in the wall of your house for the fibre optic cables to come through. You’ll need to:

• Confirm a date for the engineer visit and block out a four-hour time slot
• Confirm they have permission to do the work - for example, if you’re renting your home you will need your landlord to OK it
• Be at home to answer any questions or provide any access the engineer needs

This last point is important. Although the engineer’s visit won’t cost you anything, Vodafone reserves the right to charge you £110 if they turn up but can’t do the work because you’re not there to let them in.

Switching to Vodafone

Switching broadband has never been easier, thanks to a new system called One Touch Switch which all providers of fixed broadband have to follow. Just sign up with your new provider and they’ll handle the switchover for you.

If you’re going with Vodafone, you’ll first need to:

• Put your postcode into the address checker on this page to see all the Vodafone broadband offers for your address
• Choose a speed category (try our guide to what broadband speed you need) or just browse all the packages
• Pick the deal that fits your needs best and click on ‘Get deal’ to sign up with the provider
• Give them the information they need to get you connected

Can I switch mid contract?

You have the right to switch your broadband provider mid-contract, but they usually have the right to charge you exit fees.

Read this useful guide to your broadband cancellation rights to find out more.

FAQs

Can I get Vodafone broadband with no landline?

All Vodafone deals include a landline at no extra cost, but you don’t have to use it.

If you choose to plug in a home phone you can. And, if you change your mind and want to make calls from a landline, you can either pay as you go or add Vodafone Xtra to your package for unlimited calls.

Landlines are now becoming digital anyway as the UK upgrades its telecoms networks, so what we used to think of as a landline is becoming obsolete. You’ll only get a traditional phone line with a broadband and landline deal if your home already has one and you’re in an area that hasn’t been upgraded yet.

Can I get Vodafone 12 month broadband?

No. You can’t get any 12-month deals for fixed-line Vodafone broadband. Every contract using fibre, cable or ADSL is 24 months long.

You might get a shorter contract with Vodafone mobile broadband. In general, mobile broadband tends to have shorter contracts so it’s a more flexible option.

What is Vodafone Xtra?

Vodafone Xtra is an optional way to enhance your broadband package. You get:

• An Apple TV 4K (basically a set-top box for streaming services)
• Three months of the streaming service Apple TV+
• Unlimited calls to UK landlines and mobiles from your home phone

Once your three free months of Apple TV+ is over, you will need to either start paying for the streaming service or cancel it.

Vodafone Xtra is available for every broadband deal and costs £10 to add on.

There’s also a version of Xtra for Vodafone’s mobile phone deals, sometimes known as Xtra Plans. The benefits vary depending on the exact plan, but you’ll always get device care and unlimited picture messaging.

Does Vodafone offer a social broadband tariff?

Yes. Vodafone offers Essentials Broadband for new and existing customers on specific government benefits.^[10]

• £20 a month with no set-up fees
• Maximum speed 73Mbps
• 12-month contract with no mid-contract price rises

To be eligible for Vodafone Essentials Broadband, you have to be receiving one or more of the following benefits:

• Jobseeker's Allowance
• Universal Credit
• Pension Credit
• Employment Support Allowance
• Income Support
• Reduced Earnings Allowance
• Personal Independence Payment
• Disability Allowance

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[1] Vodafone, Information for investors, United Kingdom

[2] Information provided directly from Vodafone in response to Go.Compare query

[3] Vodafone, What broadband speed do I need?

[4] Ofcom, Latest telecoms and pay-TV complaints revealed

[5] Trustpilot, Vodafone Group

[6] Data in the table taken from plan information on the Vodafone and Sky Broadband websites

[7] Vodafone, Full fibre broadband, and EE, Full fibre broadband

[9] Data in the table taken from plan information on the Vodafone and BT websites

[10] Vodafone, Vodafone Essentials Broadband