Hey!Broadband Deals

Who is Hey!Broadband?

Hey!Broadband is an alternative network broadband provider that operates primarily in the southeast region of England.

It was founded in 2019 and offers home, working from home and business broadband options.

What network does Hey!Broadband use?

Hey!Broadband is considered an altnet broadband provider, as it has its own network and doesn’t rely on Openreach. This means all the broadband packages it provides are full fibre, giving you a secure and speedy internet connection.

It’s also the reason why it’s only available in certain areas of England. Currently, you might only be able to switch to Hey!Broadband if you live in Greater London and the south of England. Enter your postcode above to see if it’s available at your address.

Key points

• Hey!Broadband is an altnet internet provider in the southeast of England
• All of its packages are full fibre broadband
• Bundle up your package with Mesh Wi-Fi or a mobile SIM
• Broadband contracts available for 30 days up to two years

Does Hey!Broadband provide full fibre internet?

Yes, Hey!Broadband exclusively offers full fibre internet deals.

It has its own network, so you’ll need an engineer visit to connect up your home when you switch over.

What Hey!Broadband internet bundles are available?

You can add a smart home phone system to any Hey!Broadband deal. It uses Voice over Internet Protocol (VoIP) to make phone calls, so there’s no need for a landline. You can even keep your existing number.

Another option is to add Mesh Wi-Fi to your broadband deal. This gives you reliable Wi-Fi coverage throughout your whole home. You get two pods to place around your house to boost the signal.

There are also two internet bundles on offer with Hey!Broadband:

• Gigafast 900 + Mesh Wi-Fi + Norton 360 Advanced Bundle - On top of ultrafast broadband, this bundle also includes Mesh Wi-Fi. You’ll also get access to Norton 360’s antivirus software
• Gigafast 900 + Mobile SIM + Norton 360 Advanced Bundle - A mobile SIM with unlimited UK minutes, texts and data is included instead of Mesh Wi-Fi

Both are available on 12 or 24 month contracts with no set-up or installation fees to pay.

You’ll also receive a free Wi-Fi 6 router.

What contract lengths are available with Hey!Broadband?

Hey!Broadband has three contract lengths to choose from. These are:

• 30 days, which is its no contract broadband option
• 12 months
• 24 months

What are Hey!Broadband speeds typically like?

There are three internet speeds available from Hey!Broadband currently:

• Superfast 150 - 150 Mbps symmetrical upload and download speeds
• Megafast 400 - 400 Mbps symmetrical upload and download speeds
• Gigafast 900 - 900 Mbps symmetrical upload and download speeds

We can help you find the right internet speed for your home.

How much is Hey!Broadband?

The monthly amount you’ll pay will depend on a few different factors:

• The internet speed you choose: You’ll pay more for faster deals
• Length of the contract: 24 month deals will be cheaper per month than 30 day options
• The addition of any extras to your deal: If you decide to bundle your broadband with a home phone, Wi-Fi mesh or mobile SIM, you’ll pay more
• Set-up and installation fees: There’s nothing to pay if you opt for a 12 or 24 month contract. 30 day contracts incur a one-off £39 charge to get you connected

Also, the 12 and 24 month contract options are subject to annual price rises each April.

Are Hey!Broadband reviews good?

Hey!Broadband has a rating of 3.9 stars on TrustPilot from over 4,800 reviews. This is classed as ‘Great’.

Why choose Hey!Broadband?

If you live in the south of England, Hey!Broadband could be a great alternative to larger providers like BT and Virgin Media, which have poor customer reviews in comparison.

It has its own network with ultrafast broadband options that have identical upload and download speeds. The Gigafast 900 deal is perfect for households that regularly stream in 4K and take part in online gaming.

There’s even broadband deals catered to those who work from home that guarantee access to technical support within one working day to resolve any problems that might get in the way of your business.

Hey!Broadband Pros

Here are a few reasons why Hey!Broadband could be the right option for you:

• It has a range of internet speeds available at different price points to suit your budget
• It exclusively offers full fibre connections to deliver fast and reliable internet
• There’s a 30 day option if you do not want to be locked into a long contract
• Add home phone, mobile SIM and Mesh Wi-Fi extras to your deal easily
• Free set-up and installation on 12 and 24 month contracts

Hey!Broadband Cons

You might want to think about the following before switching to Hey!Broadband:

• It’s only available in a specific area of south England
• An engineer visit will be required to set up your Hey!Broadband connection, which can delay the switching process if there’s a wait
• It’s not suitable if you want to bundle a TV package in with your broadband
• Rural areas will struggle to get a connection to the full fibre network

How easy is it to switch to Hey!Broadband?

Yes, it’s really easy because Hey!Broadband uses One Touch Switch. This means that when you purchase one of its broadband deals, it will contact your current provider to sort everything out for you.

You’ll need to choose an activation date and Hey!Broadband will arrange for your current broadband deal to end on the same day. An engineer visit will need to be arranged to connect your home up, so book this in as soon as possible.

You should only be left without the internet for a few hours on the switchover date.

FAQs

Which areas in the UK does Hey!Broadband cover?

Hey!Broadband currently covers homes in Greater London and the south of England.

Outside of London, some of the areas it’s available in are:

• Buckinghamshire
• Oxfordshire
• Surrey
• Hampshire
• Hertfordshire

How to contact Hey!Broadband

There are a few different ways to contact Hey!Broadband.

You can use the live chat feature on its website.

Alternatively, you can phone 020 4571 3851 on:

• Monday to Friday - 9am to 7pm
• Saturday - 9am to 6pm

Get in touch by email and get a response within 24 hours on: [email protected]

Is Hey!Broadband any good?

Hey!Broadband offers three broadband speeds to cater to different household’s needs and budgets, while all still delivering superfast or ultrafast internet. It also has no contract broadband options and the ability to add extras like a home phone plan or Mesh Wi-Fi to give your home a seamless internet connection.

If you opt for a 24-month deal with Hey!Broadband and use One Touch Switch, you’ll receive a £100 bill credit.

It also ranks well on customer reviews compared to larger broadband providers.

But if your address is anywhere apart from select areas in the south of England, you won’t be able to connect to the Hey!Broadband network yet.

Does Hey!Broadband offer a social tariff?

Yes, its Everyday Fibre package which boasts an average speed of 100 Mbps is available for £19 per month to those receiving certain benefits, including Universal Credit, Pension Credit and Jobseeker’s Allowance.

It’s a 12 month social tariff contract and you’ll receive a free router. You’ll need to provide evidence that you’re eligible. This is in the form of documents that support the fact that you’re a recipient of government benefits.

Who owns Hey!Broadband?

Hey!Broadband is a private limited company registered in Altrincham, Cheshire. Its parent company is Averon Park Limited.

Page last updated: 18 March 2026

Catherine Hiley

Managing editor for broadband, energy and mobile

[1] As of 1st June 2026, there are 32 active broadband providers on the panel at Go.Compare